Rachel Thomas is a designer. Her favorite parts of the job include research, strategy, and writing.

She’s designing at Vanguard, previously at NYT.


Vanguard

CONTENT DESIGN / DESIGN STRATEGY / DESIGN SYSTEMS

Creating standards to increase consistency and build user trust in notifications. Increasing findability through search.


The New York Times

PRODUCT DESIGN / DESIGN SYSTEMS / PRODUCT STRATEGY

Guiding users through a frictionless journey when logging into NYT.


GoDaddy

PRODUCT DESIGN / USER RESEARCH / CONTENT DESIGN

Educating users on premium domain names from search results.


Genetic Alliance

PRODUCT DESIGN / USER RESEARCH / BRAND DESIGN

Accelerating disease research through personalized results.


The New York Times

DESIGN STRATEGY / COPYWRITING

Giving users a way forward during moments of error on NYT.