Rachel Thomas is a product designer who thinks in systems, leads with research, and never overlooks a word.

She’s designing at Vanguard and was previously at The New York Times and GoDaddy.


Vanguard

DESIGN STRATEGY / DESIGN SYSTEMS / CONTENT DESIGN

Uncovering how and where to insert personalized client messages.


The New York Times

PRODUCT DESIGN / DESIGN SYSTEMS / PRODUCT STRATEGY

Guiding users through a frictionless journey when logging into NYT.


GoDaddy

PRODUCT DESIGN / USER RESEARCH / CONTENT DESIGN

Educating users on premium domain names from search results.


Genetic Alliance

PRODUCT DESIGN / USER RESEARCH / BRAND DESIGN

Accelerating disease research through personalized results.


The New York Times

DESIGN STRATEGY / COPYWRITING

Giving users a way forward during moments of error on NYT.