Rachel Thomas is a designer. Her favorite parts of the job include research, strategy, and writing.
She’s designing at Vanguard, previously at NYT.
Vanguard
CONTENT DESIGN / DESIGN STRATEGY / DESIGN SYSTEMS
Uncovering how and where to insert personalized client messages.
The New York Times
PRODUCT DESIGN / DESIGN SYSTEMS / PRODUCT STRATEGY
Guiding users through a frictionless journey when logging into NYT.
GoDaddy
PRODUCT DESIGN / USER RESEARCH / CONTENT DESIGN
Educating users on premium domain names from search results.
Genetic Alliance
PRODUCT DESIGN / USER RESEARCH / BRAND DESIGN
Accelerating disease research through personalized results.
The New York Times
DESIGN STRATEGY / COPYWRITING
Giving users a way forward during moments of error on NYT.